Contact Us

General Contact Information

COPC Senior Care Advantage

440 Polaris Parkway Suite 550
Westerville, Ohio 43082

Business hours: 8:00am – 5:00pm Monday – Friday Eastern Time

General Information

844-897-4733 (toll free)
614-259-0296 (fax)

Customer Service

844-897-4733 (toll free)

Claims Submission for COPC Senior Care Advantage Patients

To ensure prompt claims processing and payment for covered services to our members, please submit claims electronically.

Electronic Claims Submission:
Payer ID AGL02
Our EDI Clearinghouse is Office Ally

Paper Claims can be mailed to:
Core Care Select
Attn: Claims
P.O. Box 70032
Anaheim, CA 92825

Claims Fax: 614-259-0283

Core Care Select
Attn: Provider Dispute Resolution
P.O. Box 70033
Anaheim, CA 92825

Fax for PDR: 614-259-0298

Utilization Management

614-259-0299 (toll free)
614-259-0293 (fax)
TTY: 1-800-750-0750

Core Care Select
Attn: UM
P.O. Box 70034
Anaheim, CA 92825

Quality Management

614-259-0294 (fax)

Case Management

614-259-0287 (fax)

Provider Contracting


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