Contact Us

General Contact Information

COPC Senior Care Advantage

440 Polaris Parkway Suite 550
Westerville, Ohio 43082
www.copcseniorcareadvantage.com

Business hours: 8:00am – 5:00pm Monday – Friday Eastern Time


General Information

614-259-0288
844-897-4733 (toll free)
614-259-0296 (fax)


Customer Service

614-259-0286
844-897-4733 (toll free)


Claims Submission for COPC Senior Care Advantage Patients

To ensure prompt claims processing and payment for covered services to our members, please submit claims electronically.

Electronic Claims Submission:
Payer ID AGL02
Our EDI Clearinghouse is Office Ally

Paper Claims can be mailed to:
Core Care Select
Attn: Claims
P.O. Box 70032
Anaheim, CA 92825

Claims Fax: 614-259-0283

Core Care Select
Attn: Provider Dispute Resolution
P.O. Box 70033
Anaheim, CA 92825

Fax for PDR: 614-259-0298


Utilization Management

614-259-0299 (toll free)
614-259-0293 (fax)
TTY: 1-800-750-0750

Core Care Select
Attn: UM
P.O. Box 70034
Anaheim, CA 92825


Quality Management

614-259-0294 (fax)


Case Management

614-259-0287 (fax)


Provider Contracting

614-350-2638
COPCContracting@COPCAdvantage.com


Web Portal Help Desk

portalenrollment@agilonhealth.com