Contact Us

General Contact Information

440 Polaris Parkway Suite 550
Westerville, Ohio 43082

Business hours: 8:00am – 5:00pm; Monday – Friday Eastern Time

General Information

Phone: 614-259-0288
Phone: 844-897-4733 (toll free)
Fax: 614-259-0296

Customer Service

Phone: 614-259-0286 or toll free 833-440-5652 


Claims for Aetna, Anthem, Humana, MediGold, and SummaCare, please continue to submit them to the appropriate carrier.

Provider Dispute Resolution

Fax for PDR: 614-259-0298

Quality Management

Fax: 614-259-0294

Web Portal Help Desk

Phone: 877-875-7329 or email at